Transform your business communication with a feature-rich cloud IP-PBX phone system, ensuring reliable and scalable VoIP service. Experience unparalleled flexibility and efficiency as your calls seamlessly traverse the cloud, providing crystal-clear quality and advanced features tailored to meet the demands of modern business communication.
Easily engage with fellow individuals in real-time with a simple click of the mouse.
The Call Park feature enables you to answer a call on one extension, transfer it to a designated “Park Orbit” slot, and retrieve the call conveniently from another extension.
Efficiently manage incoming calls by automatically directing them to the appropriate department. Tailor your call routing with precision by configuring settings based on phone numbers, holidays, or business hours.
Streamline your email inbox by receiving notifications for a wide range of events. Stay informed with alerts for new voicemail messages, conference appointments, fax messages, missed call notifications, and more, ensuring you never miss a crucial update.
Experience the convenience of audio conference calling with the flexibility to host meetings from any location. Whether connecting with clients or team members, this feature simplifies communication, enabling seamless collaboration no matter where you are.
Establish a credible and familiar connection with your community, allowing customers to reach you conveniently without incurring additional costs.
Seamlessly communicate without constraints, making calls to these regions hassle-free and cost-effective for all your business needs.
Efficiently handle your incoming calls with professional management. Enable the queuing of incoming calls, providing waiting positions and estimated waiting times for the next available representative to ensure a seamless and organized customer experience.
Receive your voicemail messages directly in your inbox as email attachments.
Optimize your organization’s connectivity with our Cloud PBX phone system, featuring call forwarding and virtual PBX capabilities. From efficient coordination to proactive oversight, our robust tools empower you to govern, optimize, and ensure the peak performance of your systems, guaranteeing a smooth and reliable workflow.
Our online interface makes it easy to manage your system from anywhere, providing access to voicemails, call logs, call recordings, and call routing. If you find yourself short on time for technical adjustments, our dedicated support staff is readily available to meet your needs.
Discover the benefits of forwarding calls seamlessly with the latest VoIP phone technology. Stay connected wherever you are by forwarding your calls seamlessly. Set up call forwarding to a cell phone or any external number with ease.
The auto attendant operates as a virtual receptionist, warmly welcoming callers and guiding them to the appropriate departments, employees, and other essential company information.
Simplify and streamline your contacts with Address Book Synchronization. Seamlessly integrate and update your contacts across devices, ensuring that your address book is consistently up-to-date and easily accessible whenever and wherever you need it.
The Busy Lamp Field feature allows you to monitor the status of other extensions within your group and retrieve parked calls effortlessly. The LEDs on the phone indicate the status of each monitored extension or parking slot, providing at-a-glance information for efficient call management.
Record and monitor all incoming and outgoing calls effortlessly. Our innovative recording solution allows you to capture calls on a call-by-call basis through on-demand recording or automatically record all calls for comprehensive documentation.
Take command of your outbound calls with the Caller ID control feature, allowing you to determine the displayed Caller ID. Present your main company number, your individual DID, or even a familiar published number, providing a personalized touch and enhancing recognition for your customers during outbound calls.
Enables the rotation of incoming calls through a pool of extensions until answered by one of the designated extensions, ensuring optimal call distribution and responsiveness.
Effortlessly guide incoming calls through automatic routing by configuring your office hours, holidays, or special events.
Whether you require technical guidance or assistance with your communication system, our dedicated support team is readily available to address your needs. Count on prompt and reliable support to keep your systems running smoothly, allowing you to focus on your business with confidence.
Track key indicators, generate insightful reports, and optimize your operations based on real-time data. Bicom Voice Analytics is your solution for informed decision-making.
Gain real-time insights into key metrics, enabling you to make informed and timely decisions that drive efficiency and enhance overall performance.
This concise snapshot provides essential statistics for each queue, facilitating quick analysis and informed decision-making to enhance staffing and standards with precision.
Streamline the reporting process by scheduling and receiving regular, tailored reports, ensuring you stay informed effortlessly and can focus on strategic decision-making.
Uncover granular insights into every interaction, enabling a comprehensive understanding of performance and facilitating data-driven decisions for enhanced efficiency.
Bicom Voice brings you the freedom to stay connected and productive, ensuring seamless communication no matter where your day takes you.
Effortlessly manage and monitor your comprehensive Cloud IP-PBX phone system remotely. Take control of users and permissions, customize call routing, and set up personalized notifications. This advanced system ensures seamless operation, user control, and efficient call management for your business communication needs.
Email notifications from your mobile device provide real-time updates and alerts directly to your inbox. Stay connected and informed on the go, receiving instant notifications for new messages, important events, and time-sensitive updates, ensuring you never miss a beat in your digital communication and activities.
Adapt your call flow in real-time, redirecting calls to specific destinations, teams, or voicemail, ensuring a personalized and efficient experience for both callers and your team. Stay in control and optimize your communication workflow with this versatile call routing solution.
Empower your mobility with the flexibility to use your cell phone as your primary business extension or receive simultaneous alerts with your fixed office extension. Experience seamless integration as your cell phone becomes a part of a hunt group, enabling advanced call control functions. This feature ensures uninterrupted communication, allowing you to stay connected effortlessly, whether in or out of the office.
Stay connected on the go, receive voice messages instantly, and manage them conveniently through your email platform. This feature enhances accessibility and ensures you never miss an important message, offering a streamlined and efficient communication experience.
Experience the convenience of turning spoken words into written text, making it easier to review, share, and respond to messages with precision. With this feature, you can quickly read and comprehend spoken information, facilitating better communication and information management.
Enjoy the convenience of syncing with your preferred platforms, allowing you to make and receive calls, manage contacts, and access vital information from a single, intuitive interface. Stay agile and responsive with a connected ecosystem that maximizes productivity and efficiency across your organization.
Enhance your mobility by utilizing your cell phone as your primary business extension or receiving simultaneous alerts alongside your fixed office extension. Enjoy smooth integration as your cell phone seamlessly joins a hunt group, offering advanced call control functions. This feature guarantees uninterrupted communication, effortlessly keeping you connected whether you’re in the office, at home, or on the go.
Elevate your team collaboration with seamless integration into Microsoft Teams. Our solution ensures a harmonious connection, allowing you to effortlessly sync communication, share files, and conduct meetings within the familiar Microsoft Teams interface. Boost productivity and streamline workflows with a unified platform that brings your communication tools together.
Optimize your customer relationship management with our integration into your CRM. Elevate your customer engagement and sales processes with a powerful integration that brings communication and customer data together for a more cohesive and efficient approach.
Our PBX includes a dedicated PMS client that facilitates the reporting of maid codes and do-not-disturb events, ensuring efficient coordination between communication and hotel management systems. Elevate guest experience and streamline hotel operations with our PBX solution tailored to meet the unique needs of the hospitality industry.
Enjoy a cohesive experience as your communication tools seamlessly connect with the Office 365 suite. Whether it’s email, document sharing, or scheduling meetings, our integration enhances collaboration and productivity. Elevate your workflow by creating a centralized hub for efficient and integrated work.
Experience the convenience of having a unified platform where you can seamlessly transition from managing contacts to scheduling appointments, enhancing your overall organization and productivity. Streamline your communication and scheduling processes with this integrated address book and calendar solution for a more cohesive and connected experience.
Our solution acts as a softphone directly within Salesforce. Experience the convenience of making calls, managing contacts, tracking communication activities, and empowering your sales team with real-time information.
For detailed information on additional integrations or to explore how our solutions can seamlessly connect with a broader range of platforms, please reach out to our dedicated support team. Contact us today to discover how our diverse integration options can be tailored to meet your unique requirements, ensuring a customized and efficient solution for your business needs.
We proudly offer and support the industry’s leading SIP desktop phones. Future-proof your communication infrastructure with the latest in phone systems technology.
SIP desktop phones enable Voice over IP calling, allowing users to make and receive calls over the internet.
SIP phones often come equipped with a display screen that can show caller ID, call logs, and other relevant information.
SIP desktop phones typically have Ethernet ports for connecting to the IP network, ensuring a stable and reliable connection.
Many SIP phones support high-definition (HD) voice, providing clearer and more natural audio quality during calls.
Many SIP phones come with a built-in speakerphone for hands-free communication.
SIP phones make it easy to identify incoming calls and manage ongoing conversations across different extensions.
Bicom Voice offers remarkable flexibility by integrating with a wide range of IP phones, allowing you to use the devices you already own or prefer.
